Undeliverable email notification
When an organizer is not successfully delivered to a client, the sender will receive an email notification. This email provides the following information:
- Batch ID
- Client ID
- Recipient
- Response code
- Reason
note
The subject of the email is
SafeSend Returns: Undeliverable Email
and will come from noreply@safesendreturns.com.- Go toDelivered Returns
- SelectEdit Client Info
. - Verify client's information inEdit Client Info.
- SelectSave.
note
If clients aren't receiving their emails, junk\spam filters may be blocking emails from SafeSend Returns®. If needed, advise adding noreply@safesendreturns.com as a trusted email sender.
If that doesn’t fix the issue, contact Support.
