Outlook® My Portal Inbox Grayed Out
To use the plugin, you need to have the
Reading
pane enabled in Outlook and select a message. If the Reading
pane isn't available or no message is selected, the My Portal Inbox
will appear grayed out and won't be clickable.Change your view and select a message to correct the issue.
- SelectViewin the Outlook® ribbon, thenChange View.
- SelectCompactorSingle.
- SelectHomein the Outlook® ribbon.
- SelectInbox, then select a message in your Inbox.
- SelectMy Portal InboxorMore.
