Document Request List (DRL) template
Create and manage Document Request List (DRL) templates for different client types. DRL templates can be used instead of the document request list generated by uploading an organizer.
Overview
In the
DRL Template
section of Settings
, you can create multiple Document Request List templates for different client types. These templates contain predefined questions or document requests that can replace the AI-generated document request list. important
Only System Administrators have access to the
Settings
section. note
You can create a maximum of 20 DRL templates.
note
Templates are pulled from . These templates can be used instead of the AI-generated document request list.
Access Templates
Access the DRL templates from the Settings section.
- SelectSettingsin the left panel.
- SelectDRL Template.
Templates Dashboard
The Templates Dashboard lets you search for templates, edit existing templates, or create a new template from scratch.
- Type in theSearchbar to search for existing templates.
- Select theMoremenu to open the existing template options.
- SelectEditto open the template.
- SelectRenameto change the template name that appears to internal users.
- SelectDuplicateto create a copy of the template.
- SelectDeleteto delete the existing template.
- Select theFiltericon to filter templates by type, such asIndividualorEntity.
- SelectCreate New Templateto build a template from scratch.
Add Template
Create a new DRL template by adding the template details and selecting the engagement category.
- SelectCreate New Template.
- Add the templateName.
- Add aDescription.noteThis description appears to the recipient.
- Select anEngagement Category.
- SelectAddto create the template.
Edit Template
Edit an existing DRL template by opening the template and adding documents to it.
- Select theMoremenu to open the existing template options.
- SelectEditto open the template.
- SelectAdd Document(s).
- Add aDocument Name.
- Select aCategory.
- Select aForm Type.
- SelectAdd.
- Do one of the following:
- SelectAdd Document(s)to add more documents.
- SelectSaveto save the template.
Apply Template
Apply a DRL template from the
Request Documents
section during processing. After you select a template, you can remove document requests you don’t need or manually add new document types before saving your changes.
- Go to theRequest Documentssection during processing.
- Select theUse a templatecheckbox.
- Choose a template from theSelect Templatedropdown list.
- SelectRemovefor each document you don’t need to request.
- SelectDelete Allto remove all requested document types.
- SelectAdd Documentsto add new document types.
- Enter aDocument Name.
- Select aCategory.
- SelectAddto save any changes.