Document Request List (DRL) template

Create and manage Document Request List (DRL) templates for different client types. DRL templates can be used instead of the document request list generated by uploading an organizer.

Overview

In the
DRL Template
section of
Settings
, you can create multiple Document Request List templates for different client types. These templates contain predefined questions or document requests that can replace the AI-generated document request list.
important
Only System Administrators have access to the
Settings
section.
note
You can create a maximum of 20 DRL templates.
note
Templates are pulled from
Settings
DRL Template
. These templates can be used instead of the AI-generated document request list.

Access Templates

Access the DRL templates from the Settings section.
  1. Select
    Settings
    in the left panel.
  2. Select
    DRL Template
    .

Templates Dashboard

The Templates Dashboard lets you search for templates, edit existing templates, or create a new template from scratch.
  1. Type in the
    Search
    bar to search for existing templates.
  2. Select the
    More
    menu to open the existing template options.
  3. Select
    Edit
    to open the template.
  4. Select
    Rename
    to change the template name that appears to internal users.
  5. Select
    Duplicate
    to create a copy of the template.
  6. Select
    Delete
    to delete the existing template.
  7. Select the
    Filter
    icon to filter templates by type, such as
    Individual
    or
    Entity
    .
  8. Select
    Create New Template
    to build a template from scratch.

Add Template

Create a new DRL template by adding the template details and selecting the engagement category.
  1. Select
    Create New Template
    .
  2. Add the template
    Name
    .
  3. Add a
    Description
    .
    note
    This description appears to the recipient.
  4. Select an
    Engagement Category
    .
  5. Select
    Add
    to create the template.

Edit Template

Edit an existing DRL template by opening the template and adding documents to it.
  1. Select the
    More
    menu to open the existing template options.
  2. Select
    Edit
    to open the template.
  3. Select
    Add Document(s)
    .
  4. Add a
    Document Name
    .
  5. Select a
    Category
    .
  6. Select a
    Form Type
    .
  7. Select
    Add
    .
  8. Do one of the following:
    1. Select
      Add Document(s)
      to add more documents.
    2. Select
      Save
      to save the template.

Apply Template

Apply a DRL template from the
Request Documents
section during processing. After you select a template, you can remove document requests you don’t need or manually add new document types before saving your changes.
  1. Go to the
    Request Documents
    section during processing.
  2. Select the
    Use a template
    checkbox.
  3. Choose a template from the
    Select Template
    dropdown list.
  4. Select
    Remove
    for each document you don’t need to request.
  5. Select
    Delete All
    to remove all requested document types.
  6. Select
    Add Documents
    to add new document types.
  7. Enter a
    Document Name
    .
  8. Select a
    Category
    .
  9. Select
    Add
    to save any changes.

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