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Delivered and archived returns statuses

After a return is delivered to a client, it moves to the
Delivered Returns
page. The
Status
reflects whether the delivery was successful or the status of the current signing process.
When you archive a return, it moves to the
Archive Returns
page. The statuses are identical to the
Delivered Returns
page. Refer to the following entries for more information.
Status
Description
Alternate and Uploaded
A person uploaded documents to a
Download to PDF
return.
In the
Finish
window, select
Download to PDF
as a delivery option. When the downloaded PDF is signed by the client, upload it by going to
More Actions
(...) and selecting
Upload Forms
.
Alternate Delivery
A person selected
Download to PDF
.
In the
Finish
window, select
Download to PDF
as a delivery option.
Awaiting E-Sign
The client received a return, but no signers completed the signature process.
Awaiting Review
The extension was set to
Review Only
and has pending reviews.
Signature Stamping Failed
An error occurred and the signature wasn't recorded. The return needs to be recalled and redelivered.
Awaiting Upload
The taxpayer hasn’t uploaded their manually signed documents.
These scenarios apply to manual signatures:
  • The taxpayer failed knowledge-based authentication.
  • The taxpayer doesn’t qualify for knowledge-based authentication.
  • The taxpayer opted to sign manually.
  • The firm set the return for manual signature before delivery.
Delivered to TaxCaddy
TaxCaddy received the return for e-signing. Returns won’t track or show any further changes to the return.
This status applies when a client has an integration with TaxCaddy.
E-Signed
All clients e-signed the return.
E-Signed - In Office
The clients e-signed in the office.
Manually Signed
Someone at the firm changed the return status. Apply this status by selecting global
Change Status
.
Partially Reviewed
Only 1 taxpayer reviewed a married filing joint extension.
Partially Signed
1 taxpayer e-signed the return.
note
This status only applies to returns that are marked as
married and filing jointly
.
Reviewed
All parties reviewed the extension.
Signed & E-Signed
Someone at the firm changed the return status. Apply this status by selecting global
Change Status
.
note
This status only applies to returns that are marked as
married and filing jointly
.
When a taxpayer uses eSign, they can download it.
TaxCaddy Delivery Failed
A return sent to TaxCaddy for e-signing couldn’t be delivered.
This status only applies to TaxCaddy integration.
Uploaded
A taxpayer uploaded manually signed documents.
Awaiting Draft Review
A draft return was delivered but hasn’t been fully reviewed by the taxpayer.
Draft Approved
The taxpayer approved a draft return.
Draft Not Approved
The taxpayer requested changes to their draft return.
Final Return Copy Created
A final return copy was created from the delivered draft return.

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