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Resend access links for signed returns

If a taxpayer loses their access link, you can resend it. After selecting the link and authenticating, they can review, download, and make payments.
note
This option is only for signed returns. If a taxpayer hasn’t signed their return and needs a link, use
Send Reminder
.
  1. Go to
    Delivered Returns
    or
    Archived Returns
    .
  2. Find the taxpayer's return and select the
    More (...)
    dropdown in the
    Action
    column.
  3. Select
    Resend Access Link
    .
  4. Select
    Resend Access Link
    email the taxpayer.
  5. Select
    Copy
    if you're sharing the link in a custom email or sending by other means.

Additional information

For joint returns, the
Resend Access Link
popup window shows separate lines for the taxpayer and their spouse. You can resend links to either of them.

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