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This article applies to:

  • Product: safesend
  • Audiences: Staff

Install and turn on TicTie Calculate version 6.x

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Once you have the correct permissions to use TicTie Calculate in your SafeSend User Management dashboard, you'll need to install and turn on the program.
note
  1. Select the
    Navigation Widget
    .
  2. Select
    Account Management
    , then
    User Management
    .
  3. Select
    Edit
     next to the user and then 1 of the predefined
    TTC Groups
    .
    note
    • A System administrator needs to grant users access to TicTie Calculate in the
      SafeSend User Management
       dashboard.
    • Use the User Group Definitions article for more information about these groups.
  4. Select
    Update
     to save your changes.
  5. Select the
    Navigation Widget
    .
  6. Select
    Product Settings
    , then
    General
    .
  7. Go to the
    TicTie Calculate Plug-In
     section and select
    Download
    for the bit version that matches Adobe®, not your PC. Your TicTie Calculate bit version needs to match your Adobe bit version.
    note
    • A System administrator needs to download TicTie Calculate from your Product Settings.
    • The System administrator then emails the file to all TicTie Calculate users.
    • Your SafeSend username/password is required to access the plugin in Adobe®.
  8. Before you install the file,
    • Make sure you close the Adobe® software and uninstall any other versions of TicTie Calculate.
    • Make sure your .NET framework is up to date. If it's not, the plug-in may not appear after installing. You can download the latest version from Microsoft® here:
  9. Double-click the downloaded TicTie Calculate installer.
  10. Follow the steps in the setup wizard.
  11. In Adobe Acrobat, select
    Menu
    Plugins
    TicTie Calculate
    Sign In
    .
    note
    Older versions of Adobe show the TicTie Calculate menu across the top bar next to the Help menu. If TicTie Calculate is missing in the menu, follow our steps to show TicTie Calculate in Adobe article.
  12. Select
    Sign in
    , then select either the option as a licensed user or using a Trial version.
  13. Select
    Continue
    .
  14. Enter your email address and password and then select
    Log in
  15. You can also select
    Log in with SSO
     if your firm has Single Sign On enabled.
  16. In Adobe Acrobat®, select the
    Tools
     tab.
  17. Select
    Add
     from the dropdown for TicTie Calculate.
  18. Select
    Add Shortcut
    .
TicTie Calculate appears in the side panel. Open a PDF file to begin using it.

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