Adding IP addresses

IP authentication lets you restrict FileRoom access to specific computers. Only allowlisted IP addresses on the
IP Authentication
will be able to sign in to FileRoom.
Follow these steps to add a new IP address for a computer where FileRoom should be accessible. 
  1. Go to
    FileRoom
    Admin
    Account Setup
    Security
    IP Authentication
    .
  2. To enable IP Authentication, select the
    Apply IP Authentication
    checkbox.
  3. Select
    New IP Address
    .
  4. A new row appears. Under
    IP Address
    , type the IP address of the computer where FileRoom should be accessible.
  5. Under
    Description
    , type a description.
  6. Select the
    Save
    icon .
  7. You can follow the same steps again to add additional IP addresses.
Once IP Authentication is enabled, users can only sign in from IP addresses approved by the firm. Users will see the following message when attempting to sign in from an unauthorized IP address location. 
Access to SurePrep is not available from this location. Contact your firm's system administrator or contact SurePrep Support support@sureprep.com for further assistance.
Related articles
:
  • IP Authentication Overview
  • Adding IP addresses
  • Editing IP addresses
  • Deleting IP addresses
  • Exporting IP addresses to Excel
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