Triva isn't available right now.
Check out the support page for our phone number and hours
Solutions
Law firms
Tax, audit & accounting firms
Success stories
-
A true competitive advantage
Law firm Zarwin Baum’s embrace of generative AI as the natural next step in the evolution of legal work and their adoption of CoCounsel Legal has helped them achieve remarkable efficiency gains and improved client relationships.
-
Workflow transformation drives impact
Brinks, a global leader in secure logistics and security solutions, used CoCounsel to reimagine what was possible with AI tools, turning legal challenges into a competitive advantage.
-
The forefront of audit tech
A better auditing workflow solution was the answer to multiple challenges faced by The Mercadien Group. Find out how they achieved greater efficiency by embracing Cloud Audit Suite.
Questions? We are here to help.
Products
Legal
Trade & supply
Tax, audit & accounting
- 1040SCAN
- Audit Intelligence Analyze
- CoCounsel Audit
- CoCounsel Tax
- Ready to Advise
- Ready to Review
- View all
Corporate tax
Recommended products
-
CoCounsel Legal
Transform your work with the only AI legal solution uniting research, drafting, and document analysis in a single experience. Designed by legal experts and built on trusted content and advanced AI, CoCounsel Legal accelerates multistep work so you can better serve your clients and grow your business.
-
CoCounsel Tax
Transform your tax practice with CoCounsel Tax, an AI-powered assistant that combines trustworthy answers, automation, and firm knowledge into one seamless platform. Enhance efficiency, reduce risk, and improve client confidence with CoCounsel Tax.
-
CLEAR Investigate
Intelligently surface critical connections and insights in actionable format through AI-driven research workflows seamlessly integrated with the trusted and transparent CLEAR platform. Accelerate investigations and empower your team to make strategic decisions with confidence.
Questions? We are here to help.
Purchase
Buy solutions
Resources
Insights
Events
Product training
Product communities
Developers
Highlights
-
2026 SKILLS showcase
Join weekly sessions to experience in-depth demonstrations of the leading legal AI products while connecting with strategic law firm leaders in knowledge management, innovation, and AI.
-
Ghosts on the ledger
Payroll fraud is a major compliance risk. Learn how payroll analytics and AI-powered tools can help exorcise phantom employees and employers.
-
Future of professionals report 2025
The Thomson Reuters Future of Professionals Report 2025 reveals how AI continues to shape professional work — and what it takes to get ahead. This year’s report shows that increased efficiency, productivity, and cost savings top the list of benefits professionals attribute to AI, making it indispensable for organizations facing rapid change.
Edit users
Follow these steps to edit firm's users details:
note
Only users in the Firm Administrator user group can edit user information.
- Go toFileRoom,Admin,Users, thenUser Management.
- SelectEditnext to the user you want to edit.
- You can edit:
- First Name
- Last Name
- Email ID
- Assign Location
- Assign User
- Status
noteYou may come across user records where the theEmail IDfield is disabled due to the following reasons:- User has not activate their TR Account. For example, if you created a new user. You will see a pop-up notification "User needs to activate their TR Account or Email verification to enable email address updates".
- User's account status is disabled.
- SelectSave.
noteIf you'd like to update your own email address or password, sign-in to FileRoom, point to user menu then selectManage TR Account. However, if you forgot your password, you can reset it yourself at the Thomson Reuters account sign-in page.
Confirm verification email
When you update a user's email address, they'll receive a confirmation email. They must confirm the new email address before they can sign in with it.
This article applies to:
- Product: SurePrep
Related Content
-
User Management overview
Format:
Article
-
Reset your password
Format:
Article
-
Change your email
Format:
Article
-
Create new users individually
Format:
Article