Settings

Show all hidden content
Manage your personal information, account security, Smart Links, payment accounts, and additional user accounts in Settings.
TaxCaddy.com on PC, Mac, or tablet
Settings
On the
SETTINGS
tab, you can change your default tax year, view your personal information, and update your password.
note
You may need to scroll down to view all
Settings
.
Settings screen
Name
Description
Personal Info
Update the name and email attached to your account.
Default Tax Year
Select the tax year that your TaxCaddy account will display by default.
Tax Professional
Update the tax firm you're connected with.
Password
Update your account password.
Accessibility
Turn on color blind mode and dark mode.
Security
Two-factor authentication helps keep your account secure by prompting you to enter a security code each time you log in. You can also update your security questions.
Two Factor Authentication panel
When signing in, you can select
Don't ask again on this device
to have TaxCaddy remember this device to avoid entering the code when logging in on this device in the future.
Additional Security screen
Notifications
On the
NOTIFICATIONS
tab, you can subscribe to or unsubscribe from Notifications.
note
Lower priority notifications are summarized and collected into a single email sent once per day (maximum).
Email Notification settings
Smart Links
Smart Links between TaxCaddy and financial institutions let TaxCaddy get documents directly from the financial institution.
Smart Link settings
Payment accounts
Your tax professional can charge you fees for their service by creating an invoice. These invoices can be paid using a credit card or directly through a bank account. To make payments from a bank account, you'll need to add and verify the bank account.
To add a bank account, select
Add Account
.
Payment Account settings
There are 2 methods of adding a bank account:
  • Instant Verification
    - Requires you to sign in to your bank account to verify your bank account.
  • Manual Verification
    - Requires you to add your add
    Routing Number
    ,
    Account Number
    ,
    Account Owner's Name
    , and
    Account Type
    . Once the bank account has been added, you will receive micro-deposits in 2 business days. Enter the amounts to complete your account verification.
Methods for adding a bank account
Additional user account
If you need to grant access to your TaxCaddy account to your spouse or another individual, you can invite them to be an additional user on your account.
Additional User Account settings
Additional users can upload documents and view the tax documents you upload, as well as review and sign certain tax documents uploaded by your tax professional.
Additional users
iOS mobile app
To view settings, tap the
More
icon.
Select More on iOS
Tap
Settings
to open your account settings.
Select Settings
User
Lets you change your default tax year, view your personal information, update your password, and notification preferences.
User section of iOS settings
Name
Description
Update Info
Update the name and email attached to your account.
Default Tax Year
Select the tax year that your TaxCaddy account will display by default.
Tax Professional
Update the tax firm you're connected with.
Update Notification Preferences
Configure your notification settings to decide which emails you receive.
Security
Two-factor authentication helps keep your account secure by prompting you to enter a security code each time you log in. You can also update your security questions here.
Security section of the iOS settings
Name
Description
Update Password
Update your account password.
Update Two-Factor Authentication
Update your account's two-factor authentication preferences.
Update Security Questions
Update your account's security questions and answers.
Turn on Face ID
Update your account's Face ID settings.
Smart Links
Smart Links between TaxCaddy and financial institutions let TaxCaddy retrieve documents directly from the financial institution.
Smart Links section of the iOS settings
Payment accounts
Your tax professional can charge you fees for their service by creating an invoice. These invoices can be paid using a credit card or directly through a bank account. To make payments from a bank account, you'll need to add and verify the bank account.
To add a bank account, select
Add Bank Account
.
Payment Accounts section of the iOS settings
There are 2 methods of adding a bank account:
  • Instant Verification
    - Requires you to sign in to your bank account to verify your bank account.
  • Manual Verification
    - Requires you to add your
    Routing Number
    ,
    Account Number
    ,
    Account Owner's Name
    , and
    Account Type
    . Once the bank account has been added, you will receive micro-deposits in 2 business days. Enter the amounts to complete your account verification.
Bank verification on iOS
Additional user account
If you need to grant access to your TaxCaddy account to your spouse or another individual, you can invite them to be an additional user on your account. Additional users can upload documents and view the tax documents you upload, as well as review and sign certain tax documents uploaded by your tax professional.
Add Additional User section of the iOS settings
Android mobile app
To view settings, tap the
More
icon.
Select the Android menu
Tap
Settings
to open your account settings.
Select Settings on Android
User
Lets you change your default tax year, view your personal information, update your password, and notification preferences.
User section of the Android settings
Name
Description
Update Info
Update the name and email attached to your account.
Default Tax Year
Select the tax year that your TaxCaddy account will display by default.
Tax Professional
Update the tax firm you're connected with.
Update Notification Preferences
Configure your notification settings to decide which emails you receive.
Security
Two-factor authentication helps keep your account secure by prompting you to enter a security code each time you log in. You can also update your security questions here.
Security section of the Android settings
Name
Description
Update Password
Update your account password.
Update Two-Factor Authentication
Update your account's two-factor authentication preferences.
Update Security Questions
Update your account's security questions and answers.
Smart Links
Smart Links between TaxCaddy and financial institutions let TaxCaddy retrieve documents directly from the financial institution.
Smart Links section of the Android settings
Payment accounts
Your tax professional can charge you fees for their service by creating an invoice. These invoices can be paid using a credit card or directly through a bank account. To make payments from a bank account, you'll need to add and verify the bank account.
To add a bank account, select
Add Bank Account
.
Payment Account section of the Android settings
There are 2 methods of adding a bank account:
  • Instant Verification
    - Requires you to sign in to your bank account to verify your bank account.
  • Manual Verification
    - Requires you to add your add Routing Number, Account Number, Account Owner's Name, and Account Type. Once the bank account has been added, you will receive micro-deposits in 2 business days. Enter the amounts to complete your account verification.
Payment methods on Android
Additional user account
If you need to grant access to your TaxCaddy account to your spouse or another individual, you can invite them to be an additional user on your account. Additional users can upload documents.
Add Additional User section of the Android settings

Related Content

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close