Unread messages

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TaxCaddy.com on PC, Mac, or tablet
When you have unread messages, you'll see them as a
Tax Pro Request
. Select the alert to view your messages in the
Overview
screen.
Unread message banner on the Overview screen
Alternatively, you select
Messages
on the navigation bar to go to the
Messages
screen.
Select Messages from the navigation bar
You will see a message notifying you of any unread messages in a tax year other than the one currently selected. Select
VIEW TAX YEAR
to view any unread messages for that tax year.
VIEW TAX YEAR banner for unread messages
iOS mobile app
When you have unread messages, you'll see a banner before the
Task List
indicating so. You will also see a red badge indicating the number of unread messages. Select the unread message banner to view your unread messages, or select
Messages
on the navigation tab bar to see your messages.
Unread message banner on the Overview screen
Message threads also indicate the number of unread messages in each message thread.
Red badge on a message thread
Android mobile app
When you have unread messages, you'll see a banner before the
Task List
indicating so. You will also see a red badge indicating the number of unread messages. Select the unread message banner to view your unread messages, or select
Messages
on the navigation tab bar to see your messages.
Unread message banner on the Overview screen
A red badge on a message thread indicates the number of unread messages in that thread.
Red badge on a message thread

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