F1310-518 e-file error
Form 1310, Name Control of the person claiming refund 'PersonNameControlTxt' and SSN of Person claiming Refund 'RefundClaimantSSN' must match the e-File database. (rule F1310-518)
You'll get this error if the Social Security number (SSN) and name combination on Form 1310 for the person claiming the refund doesn't match the IRS e-file database.
Solution
- Go to the General folder.
- Select the 1310 screen.
- For the personal representative or other person claiming the refund, check theSSN,First name, andLast namefields to make sure they're correct.
- If there was a typo or wrong information, correct it. Then re-create and retransmit the e-file.
- If the name and SSN are correct, you'll need to file the tax return on paper. You can contact the IRS e-help desk at 866.255.0654 for more information.
