This article applies to:

FW2-502 e-file error

Form W-2, Line B 'EmployerEIN' must match data in the eFile database. (value #########, rule FW2-502)

note

The value in the error message represents the EIN
that caused the rejection.

Find the payer name and EIN from the client's W-2 source document.

Go to the Income
folder.

Select the W2
tab.

For every unit of the W2 screen, check that EIN
and Employer's name
match the client's W-2.

If they don't match, correct your data entry, then re-create and retransmit the e-file.

If they match, contact the employer that issued the W-2 or the IRS e-help desk at 866-255-0654.

If needed, after working with the employer and IRS, you can force the Name control
for the W-2 employer:

Go to Forms view
.

Select the W2
folder.

note

If the W2 folder is missing, right-click and select Display all forms
.

Override the Name control
.