This article applies to:

FW2G-502 e-file error

Form W-2G, 'PayerEIN' must match data in the e-File database.. (value #########, rule FW2G-502)

note

The value in the error message represents the EIN causing the rejection.

Find the payer name and EIN from the client's W2-G source document.

Go to the Income
input folder.

Select the W2G
tab.

For every unit of the

W2G

screen, makes sure that the EIN
and Payer's name
match the client's W2-G.

If they don't match, correct them, then re-create and retransmit the e-file.

If they do match, contact the payer that issued the W-2G.

If needed, after working with the payer and IRS, you can force the name control for the W-2G payer:

Select Forms view
.

Select the 1099R
folder.

Override the Name control
.

If the W2G folder is missing, right-click and select Display all forms