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1040 E-file errors
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This article applies to:

  • Product: UltraTax CS
  • Return type: 1040 Individual
  • Subject: e-file

IND-563 e-file error

For each dependent in the return with 'EligibleForChildTaxCreditInd' checked, the corresponding 'DependentSSN' must not be the same as a Dependent SSN on another return. (value #########, rule IND-563)
note
The value represents the dependent SSN causing the rejection.
You'll get this error if the SSN entered for a dependent was entered for a dependent on another return.

Solution

  1. Go to the 1040 screen in the General folder.
  2. Review the
    SSN
     and
    Date of birth
     entered in the
    Dependent information
    statement.
  3. Correct any typos or incorrect information, then recreate and retransmit the return.
  4. If the dependent information is correct, have the taxpayer contact the following to correct the date of birth on file.
    • IRS Accounts Management: 800.829.0922
    • Social Security Administration: 800.772.1213
  5. It may take approximately 2 weeks for the IRS to update their e-File database.
  6. After the IRS updates their database, recreate and retransmit the return.

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