IND-931-01 e-file error
Database Validation Error: /Return/ReturnData/IRS1040/DependentDetail/DependentSSN: The Dependent SSN (or Qualifying Child Identifying Number on Form 1040-SS (PR)) has been locked because Social Security Administration records indicate the number belongs to a deceased individual. (value #########, rule IND-931-01)
note
The value represents the SSN of the dependent causing the rejection.
You'll get this error if the IRS database shows that the SSN for a dependent on the return is for a deceased individual. You can't file returns with a deceased dependent electronically. You'll need to file the return on paper.
Solution
- Go to the General folder.
- Select the1040screen.
- Open theDependent Informationstatement window.
- Check the SSNs listed in the rejection.
- Correct any typos or incorrect information. Then recreate and retransmit the file.
- If the SSN is correct, you'll need to file the return on paper with Form 8948. You can contact the IRS e-help desk at 866.255.0654 for more information.
