IND-995 e-file error
The Dependent/Qualifying Person Identity Protection Personal Identification Number (IP PIN) must match the e-File database. Please double check your entry and resubmit your return with the correct number. (value #########, rule IND-995)
note
The value represents the SSN, ITIN, or ATIN of the dependent or qualifying person causing the rejection.
You'll get this error if a dependent or qualifying person was issued an IP PIN and it wasn't entered on the return.
Solution
- Go to the 1040 screen in the General folder.
- Open theDependent informationstatement.
- Enter the dependent's PIN in theIP PINfield.
- This PIN needs to match the PIN given by the IRS for the current tax year. If the PIN isn't known, or if you receive this rejection multiple times, have the taxpayer retrieve their IP PIN.