CS Connect: Red exclamation point next to Electronic Filing: Transmit returns
A red exclamation point next to the Electronic Filing: Transmit returns checkbox indicates that one or more clients have been edited since their electronic file was generated. To include the changes in the client's e-file, perform the following steps:
- Within CS Connect, access theElectronic Filingtab.
- SelectDeleteto open theConfirm ELF file deletionwindow.
- SelectYesto delete one or more electronic files for the clients listed. Note that this step doesn't remove client data, it only deletes the e-files for the clients listed.
- Next, reopen the client.
- PressCtrl + Dto review ELF Critical Diagnostics, if any exist.
- SelectFile, thenPrint Returnsand recreate the electronic file.noteIf you're running in a network environment and the time on your workstation is different than the time on your server, this can also cause the red exclamation point. To resolve this, you would need to sync your local clock with the same time as your server. Refer to your IT professional on how to do this.