Examine CS Connect history
You can review your CS Connect activity to get a history for things like transmitting returns, downloading PRP codes, updates, acknowledgements, and more. You can also use this to troubleshoot errors you might get while using CS Connect.
- In UltraTax CS, go to theHelpmenu and selectRepair.
- Go to theMisctab.
- To view CS Connect activity for a single user, selectView Call History. This provides a summary of the messages a user would get after using CS Connect (the red plug). You can use this to determine things like when an update was applied, when e-files were sent, or when a PRP code was downloaded.
- To create a detailed report of your firm's interactions with the CS Connect server, selectView Connection Log. This report details every interaction, including background services, with CS Connect. It will show information like files accessed and connection details. This is useful for troubleshooting CS Connect error messages.
note
- These documents open as text files in Windows Notepad. You can print and save them as needed.
- To minimize connection time, CS Connect doesn't display certain progress or non-fatal error messages during the call. Instead, messages (such as a declined PRP authorization code request) are saved to the call log.
