TINs and PRP codes
Per-Return Pricing (PRP) codes are part of the payment process for Per-Return Pricing. If you want to learn more about the licensing and billing for Per-Return Pricing, visit Per-Return Pricing licenses and billing.
Each PRP code is tied to the TIN (SSN, EIN, or ITIN) for the client. You can re-download PRP codes for clients with no charge as long as the TIN or return type doesn't change. If the TIN changes, you need to download a new code. Then request a refund for the original code by submitting a PRP refund request form.
Client has no TIN
If the client has no TIN, you’ll need to call Customer Support to get the PRP instead of downloading it. Call 800.968.0600, press option 2 for Customer Support, then option 1 for CS Professional Suite.
If the TIN changes
If the SSN, EIN, or ITIN changes after you download the PRP:
- In the client, go toFile, thenClient Properties.
- Go to the Federal or state tab you downloaded a PRP code for. If there are multiple returns with PRP codes, go to each tab.
- Delete the code from thePRP codefield on each tab.
- Download a new code.
- Request a refund for the original code by sending a PRP code refund request by email to CS Customer Support.
