Uncommon errors
- Unable to retrieve PRP response file from the Thomson Reuters data center.Wait a few minutes, then try again. If you receive this message again, call CS Support at 800.968.0600
- Unable to retrieve update list from the Thomson Reuters data center.Wait a few minutes, then try again. If you receive this message again, call CS Support at 800.968.0600.
- Unable to send PRP requests to the Thomson Reuters data center.Wait a few minutes, then try again. If you receive this message again, call CS Support at 800.968.0600.
- Your modem lost its phone connection with the Thomson Reuters data center.Wait a few minutes, then try again. If you receive this message again, call CS Support at 800.968.0600.