Wrong amount retrieved by data sharing

Scenario

Troubleshooting tip 1: Refresh the data sharing files

Open the client containing the data to be data shared.
Select
File
, then
Preview
to refresh the data sharing files.
Open the client that is to receive the shared data and verify that the amount is now correct.

Troubleshooting tip 2: Re-enter the EIN

In the client that is to receive the data shared information, go to the input screen (such as the
K1
or
K1T
screen).
Delete the
EIN
.
Go to a different screen, then return and re-enter the
EIN
.

Troubleshooting tip 3: Delete the receiving client's K1 unit

Go to the
K1
or
K1T
window (under the K1 1065, 1120S or K1 1041 folders).
Select
Edit
, then
Delete Screen Data
.
note
This will delete the entire K1 unit.
Select
File
, then
Preview
to recalculate the return.
Open the client containing the data to be shared, then select
File
and
Preview
to refresh the data sharing.
Re-open the client that is to receive shared data to verify if the amount is now correct.

Troubleshooting tip 4: Rebuild data sharing

With both clients closed, select
Help
, then
Repair
.
Select the client you will share information from then
Rebuild Data Sharing
.
Repeat steps 1 and 2 for each client involved in the data sharing process, then select
Done
.
Open the client with data to be data shared, and select
File
, then
Preview
.
Open the client that will receive shared data and check if the amount is now correct.

Troubleshooting tip 5: Delete the data sharing export file

With both clients closed, select
Help
, then
Repair
.
Select the client you will share information from, then
Decompress Client
.
Mark the checkbox next to the
Data Sharing Export File
, then select
Delete
.
Select
Yes
, then
Done
.
Open the client containing the data to be shared, then select
File
and
Preview
.
Open the client to that will receive shared data and check if the amount is now correct.