Locate missing assets
Do the following if some or all assets are missing from an UltraTax CS or Fixed Assets CS client file.
Assets missing from activity or schedule
If assets are missing from an activity, it could be that the assets are present in the client, but have been inadvertently entered or reassigned to the wrong activity or schedule.
To check if this is the case, do the following:
- Open theAsset Listwindow, then selectEdit, thenReassign Assets.
- In the Focus section of theReassign Assetsscreen, select(Unknown)from theActivitydropdown.
- If any assets appear in the screen, select and reassign them to the correct activity and unit in theReassign Tosection of the screen.noteOften, assets in the(Unknown)activity are duplicates or contain incomplete information and need to be deleted. To delete the assets, first assign them to an activity (you can choose theMiscellaneousactivity) and then delete them from that activity.
- If the assets didn't appear after you selected(Unknown)in theActivitydropdown, selectAll Activities. If the assets then appear, repeat step 3.
- If the preceding steps didn't resolve the issue, verify that the data locations for the client and depreciation files are accurate.
note
Review the
Miscellaneous Asset
list in the Non Calculating
folder. Assets from converted clients are occasionally moved to this list. You can reassign them to the right activity.Assets missing from recently renamed file
If all assets are missing from a client, first check that the data locations are correct for the application.
If the data locations are correct, another possible cause is that the client was renamed recently in another tax year in UltraTax CS. For example, if you have a client in Fixed Assets CS under the name "Smith" and rename the client to "Jones" in UltraTax CS, you won't be able to view assets in the Fixed Assets CS and UltraTax CS client "Smith." This is because the files in DeprData are now named "Jones" and the and UltraTax CS clients are still named "Smith." If this is the case, continue to step 3.
- Restore a Fixed Assets CS backup of the client file.
- Restore an UltraTax CS backup for the client for each prior year.
- Rename the file back to the original name by following these steps:
- In Windows Explorer, go toDeprDataand rename the client's folder to [clientname].old.
- In UltraTax CS, rename the client to its original name.
- With the client open in UltraTax CS, selectFile,Save As, then save the client file with the newest name.
- Open the client file with the old name in UltraTax CS.
- SelectFilethenDeleteto delete the old name client file. This will delete only the depreciation data file.
If the preceding steps don't resolve the issue, verify that the data locations for the client and depreciation files are accurate.