View e-file rejection code

If an e-filed return is rejected by the taxing agency, you'll need to view the rejection code and details on the rejection so you can fix it.
  1. Select
    Utilities
    , then
    Electronic Filing Status
    .
  2. Find the rejected client in the list.
  3. Select
    ...
    in the Status column.
  4. The rejection text and code appear in the
    Details
    field
    note
    • The code is at the end of the rejection.
    • Codes usually begins with
      rule
      . For example, rule R0000-902-01.
    • The value is the TIN, number, or data that caused the IRS rejection issues.
  5. If you need to send the rejection details to a colleague or to Thomson Reuters Support, select
    Copy to clipboard
    . Now you can paste the rejection details into an email or chat.
If you want to print the rejection details, you can select the
Open in Notepad
button. Then print from within the Notepad application.

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close