This article applies to:

Product: UltraTax CS
Return type: 1040 Individual,1120 Corporation,1065 Partnership,1041 Fiduciary,990 Exempt Organization,5500 Beneficiary Plan,706 Estate Tax,709 Gift Tax,2290 Heavy Vehicle Use Tax

Error: Could not get lock for user [User ID]

This message will show when you try to open the Bar Code Scan Utility if a lock file already exists.

Error message

Could not get lock for user [User ID]

Remove the lock file:

Go to the

X:\WinCSI\UTYYSYS\UID

directory (where X is the drive letter where UltraTax CS is installed and YY is the program year).

Delete the lock file UIDk1.[username]
.

Open the Bar Code Scan Utility.