Error: Incorrect version found when reading export file
Scenario
You might get the following error when you're trying to open a client.
Error message
Incorrect version found when reading export file
Cause
This error is usually caused by a corrupt data sharing export file.
Solution
- In UltraTax CS, selectHelpthenRepair.
- Select the client then selectDecompress Client.
- In theDecompress Clientwindow, go to theData Sharing Export file, mark it, delete it, then selectDone.noteThis file may not exist. If missing, move on to the next step.
- While still in theRepairwindow and with the client selected, selectRebuild Data Sharingfor this client only then selectDone.