Error: No federal products are installed for license

Error message

No federal products are installed for license.

Solutions

Close all open applications on your computer.
Go to
X:\WinCSI\LICENSES
, where X represents the drive to which UltraTax CS is installed.
Right-click on the
UTYY
folder and select
Delete
to delete the UTYY folder, where YY represents the year of the application.
Right-click on the UltraTax CS desktop icon and select
Run as administrator
.
You'll be prompted to enter your
Firm ID
and
PIN
. Enter your Firm ID and PIN if it's not already pre-populated.
Select
Connect
.
Follow the prompts to download and apply your licenses and updates.

Open UltraTax CS and select
Utilities
then
CS Connect
.
Select the
Retrieve and apply available updates checkbox
and unmark all other checkboxes.
Select
Connect
and follow the prompts to download and apply the updates.
You may get the error message one more time but upon restarting the application, you should no longer get it.
note
If the earlier steps don’t resolve the error or if you're still unable to download licenses or updates, there's likely something in your operating environment that's interfering with UltraTax and preventing it from completing the actions of installing licenses and updates.