Error: UltraTax CS has stopped working error
Scenario
When operating UltraTax CS in a network environment, you might get the following error when trying to open client files. The UltraTax CS application then closes shortly after the appearance of the error message.
Error message:
The application UltraTax CS has stopped working
Solution
While it's a generic error message, if you're able to open the UltraTax CS application but unable to open a client, this error is often a resolved by disabling the User Account Controls (UAC) security feature within your Windows operating system:
- Access Microsoft KB 975787.
- Follow the steps listed in the Microsoft KB to move UAC to the lowest setting (disabled) within Windows 11.
- Restart the workstation.
- Run the desktop setup installation.