Rebuild ELF status
The application tracks the status of each electronic filing client and displays this status in the Electronic Filing Status dialog.
If ELF events are missing or won't update, the file for ELF events may be corrupt. Rebuild the file to reset it to the correct information.
Before rebuilding, make everyone using the application closes it. Follow these steps to rebuild.
important
We recommend using the repair dialog under the supervision of CS Support.
- SelectHelp, thenRepair.
- SelectRebuild ELF Statusin theAll ClientsorClient: [Client ID]sections.
- SelectDone.
After following these steps, use the Electronic Filing Status utility to verify the status of the return. If nothing changed, call CS Support and request a rehang of the client acknowledgement.