Reinstall fonts
UltraTax CS uses specific fonts on forms and documents. If forms or documents aren't printing or appearing correctly, you may need to reinstall the fonts. You'll want to reinstall the fonts on each affected computer.
- Close out of UltraTax CS. If you're on Virtual Office or SaaS, close out of all Virtual Office CS applications.
- Go to the font installer:
- If you're on Virtual Office or SaaS, download and extract UltraTaxFontInstaller.zip.
- Otherwise, browse toX:\Wincsi\UTYY\Desktop\MSI. The X represents the drive UltraTax is installed. The YY represents the year of UltraTax you need to reinstall fonts for.
- Double-click theUltraTax Font Installer.msifile.
- SelectNext.
- ChooseRemoveand selectNext.
- SelectRemove. If you're prompted to allow the UltraTax Font Installer to make changes to the computer, selectYes.
- SelectFinish.
- Restart the workstation.
- After rebooting, browse toX:\Wincsi\UTYY\Desktop\MSIagain.
- Double-click theUltraTax Font Installer.msifile.
- SelectNext.
- SelectInstall.
- SelectFinish.