Terminal server guidelines for CS Professional Suite applications
A terminal server (also known as a remote desktop server) is a device that lets multiple users connect to a Windows Server from remote workstations. The remote user can run applications and access data within a local area network (LAN) or a wide area network (WAN).
When running an application that is installed on the terminal server, the remote user sees a display of what happens on the terminal server. The user's mouse and keyboard commands are transmitted back to the server.
Some of the advantages of a terminal server are:
- Supports centralized deployment of applications and administration as well as standardized setup.
- Lets remote access from anywhere with a proper connection.
- Gives service for a large number of users.
Because of the complexity of the Microsoft Remote Desktop Services role services, be sure to rely only on a qualified and certified terminal server professional to handle the installation of CS Professional Suite applications in a terminal server environment.
A proper certification could be one of the following:
- Microsoft Certified Professional (MCP) for Windows Server
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified Technology Specialist (MCTS)
- Microsoft Certified IT Professional (MCITP)
- Microsoft Certified Systems Engineer (MCSE)
Licenses
A terminal server license is needed for any CS Professional Suite application if want to you install that application on a server with Microsoft Terminal Services/Remote Desktop Services enabled.
If you were to try to run a CS Professional Suite application on a terminal server without the proper license, you'd see an alert message saying “Terminal Server detected, licenses not validated.”
If you need a terminal server license, contact your Sales Representative.
Supported environments
Terminal server environments that the CS Professional Suite supports:
- Windows Server 2016 or later
- 32-bit and 64-bit operating systems
We don't support the use of CS Professional Suite applications through third-party remote desktop solutions or virtual private networks (VPN) unless using terminal services through the VPN connection.
Hardware requirements
The hardware requirements for the CS Professional Suite applications in terminal server environments can vary based on the specific needs of each firm.
As examples, we’ve listed in this section the hardware specifications for our Virtual Office CS and SaaS servers, which can serve as a frame of reference for terminal servers. When selecting hardware proper for your own firm's needs, be sure to consult a qualified IT professional.
note
Our Virtual Office CS and SaaS servers run only CS Professional Suite and Microsoft Office 2016 applications. Microsoft Exchange and Microsoft SQL Server are maintained on separate servers.
G7 Platform (60-user capacity) | G8 Platform (120-user capacity) |
|---|---|
Windows Server 2016 or later, Enterprise | Windows Server 2016 or later, Enterprise |
2 Processor 24 Core 2.67 GHz | 2 Processor 32 Core 2.6 GHz |
48 GB Memory | 256 GB Memory |
2 Local ISCSI Drives with 512 MB Cache in RAID 1 Configuration | 2 Local ISCSI Drives with 1 GB Cache in RAID 1 Configuration |
10 Gb Network | 10 Gb Network |
N+1 Rule
Hardware best practices include following the N+1 Rule, also known as N+1 redundancy. The rule states that if your firm needs N number of servers to operate and support your firm's workload, your firm should have N+1 servers for durability and business continuance in the event of a server failure.
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