Uninstall and reinstall federal and/or state applications in UltraTax CS
If a federal or state application update fails to apply, or if an update continually reappears within CS Connect, it may be necessary to delete and reinstall the federal or state application. To do so, follow these steps.
- From within UltraTax CS, selectHelp,Repair, then theMisctab.
- Select theClear Updates Directorybutton, then selectDone.
- Close UltraTax CS.noteIf you use a network installation, verify that all users close UltraTax CS. To see a list of network users with the application open, open UltraTax CS, selectHelp,Repair,File Lockstab, then select theUser locksoption. After you verify that all users have closed the application, close UltraTax CS.
- Go toX:\Wincsi\UTYY, whereXrepresents the drive where UltraTax is installed, andYYrepresents the year of the application.
- Find and delete the folders and pfw_imanifest files for the federal or state applications causing the update error.The naming convention for all applications isEEEEPP.*, whereEEEErepresents the entity,Prepresents the application initials, and*is a series of characters that represents the application version. For example,1040US.ext,22,3,8,#0000000n70e9fis an UltraTax/1040 folder and1065MI.ext,22,3,4,#0000000n6peq2is an UltraTax/1065-MI (Michigan) folder.noteRenaming the federal or state folders is not recommended and may cause additional issues.
- Open UltraTax CS and download and apply your updates, and if necessary, add a state or city return to a client.
- This process may require you to close and re-open UltraTax CS one more time for the updates to apply.
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