Reprocess Web Organizers
Web Organizers
You can recreate, retransmit, and re-retrieve
Web Organizers
as needed.Recreate and retransmit
When you retransmit an
Web Organizer
to a client's portal, it overrides the existing organizer in the client's portal.- SelectFilethenPrint Organizersto reassemble the organizer.
- If you're not already in the client you're reprocessing, selectClientsto select the client.
- SelectWebin thePrint Whatsection.
- SelectAssemble.
- SelectCS Connect.
- Go to theOptionstab. In thePurpose of Connectsection, set theWeb Delivery: Transmit organizerstoYes.
- Go to theWeb Organizertab. Select the clients you want to transmit theWeb Organizerto.
- SelectConnectto transmit theWeb Organizer. The selected clients will receive an email alerting them that theWeb Organizersare available for data entry, and instructions on how to access them.
After your client completes data entry and selects
Send to Preparer
in their portal, the updated Organizer
is available to retrieve via CS Connect
.note
- It can take up to 30 minutes after transmission for theOrganizerto appear in your client's portal.
- There is no extra transmission fee for retransmitting and re-retrieving anOrganizer. When you send aWeb Organizerto the same client multiple times, you'll receive only 1 transmission fee for that client.
- If any documents were successfully signed viaeSignature, you'll need to suppress the documents on theeSignscreen in theElectronic Filingfolder.
- You'll lose any information your client has entered in theWeb Organizerprior to retransmission.
Re-retrieve
You can re-retrieve
Web Organizers
via CS Connect
. To do this, have the client select Send to Preparer
in their portal once again. To retrieve the data again, use CS Connect
to pull in the Organizer
information.note
You can't do this if you've marked the
Allow the client to choose the Web Organizer "Send to Preparer" button only once and prevent further changes
checkbox in . If you've marked this checkbox, the only way to re-retrieve the Organizer
is to re-create and send another Organizer
.