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ELF / eSign Options dialog

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Use this dialog to configure options related to email notifications sent to clients when their electronically filed tax return is accepted by the appropriate taxing agency and when you send clients documents to sign electronically.
To open this dialog, choose Setup then Client Communications, and select the ELF / eSign Options button.
Due to the variety of spam-blocking mechanisms in many email clients, automated messages may be prevented from reaching their intended recipients. If the recipient does not receive an email notification, have the recipient search their Spam or Junk folder, if available.

Fields & buttons

Automatically assign Email ELF Ack group box

When
Use this drop-down list to select when you want UltraTax CS to automatically enable electronic filing email notifications for all clients with email addresses entered in the Client Communications dialog. This applies to all new, current, and proforma'd clients whose email addresses are entered in UltraTax CS.
Type
Use this drop-down list to indicate that Thomson Reuters should automatically send email notification when the return, or when the return and extension, is accepted by the taxing agency.

Email settings group box

Address email from
Use this drop-down list to select the "on behalf of" email address (either the firm, assigned preparer, assigned reviewer, or assigned staff member) for electronic filing email notifications. The
From
 email address used to deliver acknowledgment emails will be efile@efileservices.net.
Send a blind copy (BCC) to
Mark the appropriate checkboxes to add the firm, preparer, reviewer, or staff email addresses as blind carbon copy (BCC) recipients for the electronic filing email notifications.

ELF Rejection settings group box

Email notification of ELF rejection status
Prior to creating electronic files, mark the appropriate checkboxes to send a notification email to the selected recipients for e-file rejections of returns and extensions. The selected recipients must be assigned to the return (via the File, Client Properties or Utilities, then Reassign Clients dialogs) and have a valid email address entered in the appropriate tab (Preparers, Reviewers, or Staff) on the Setup then Office Configuration dialog.

Electronic Signature group box

Address email from
Use this drop-down list to select the email address (the firm, assigned preparer, assigned reviewer, or assigned staff member) for electronic signature notifications.
Email notification of electronic signature status
Mark this checkbox
before
 creating an electronic signature to receive an email notification when the electronic signature is successfully signed, the electronic signature fails due to expiration, the taxpayer declines to sign electronically, or the Knowledge-Based Authentication (KBA) fails.
note
  • You can also mark the appropriate checkbox to send a blind copy (bcc) of the email notification to the Firm, Preparer, Reviewer, or Staff.
  • The email address for the sender may be "efileservices.net," which is the email domain UltraTax CS uses to send the email notifications.
  • This selection decides who receives an email if a return is accepted or rejected. Acceptance emails go to the selection here and the client, but rejection emails only go to the staff.

This article applies to:

  • PRODUCT: UltraTax CS

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