Troubleshoot printing extension filing instructions
The information in this article will help you troubleshoot problems with printing extension filing instructions.
By default, the extension filing instructions and extension transmittal letters are configured to print as required. If your extension filing instructions and/or transmittal letter aren't printing, review the following settings.
Verify extension print options
- With the client return open, selectFile, thenPrint Extensionsand selectCreate electronic file.
- Select theOptionsbutton.
- Select theExtension Print Optionstab.
- Unless you're completing Form 2350 or a 2nd extension, make sure thatFirst extensionis selected. Also make sure that theSuppress client documentscheckbox isn't selected.
- SelectOK.
- Preview the extension.
Review print collation settings
- SelectSetup, then the entity type (for example,1040 Individual).
- On theFederaltab, select theTax Returnbutton in theCollationgroup box.
- Enter "extension filing instructions" in theFind whatfield.
- Select theFindbutton.
- With theExtension Filing Instructionshighlighted in the list of returns, review the settings in thePrint conditionsandWhen filing electronicallygroup boxes. By default,As RequiredandPrint on paperare selected for theGovernmentcollation.
- If you made changes to your collation settings, selectOKtwice and preview the extension by going toFile, thenPrint Extensions.
note
If you proforma'd your print collation settings from the previous year of UltraTax CS, the default collation settings might have been replaced.
Review Screen Ext data entry and delete screen data if needed
This process will erase all data entry on
Screen Ext
. Before trying this troubleshooting option, review your extension print options and collation settings using the Review print collation settings
procedure.- Go to thePaymentsfolder, then openScreen Ext.
- Review the data entry on this screen. It might be helpful to print this input screen before proceeding to the next step. To do this, selectFile, thenPrint Current Page.
- OnScreen Ext, selectEdit, thenDelete Screen Data.
- Re-enter any information you need to onScreen Ext.
- Preview the extension by going toFile, thenPrint Extensions.