Delete and reinstall updates
If you're missing an available update or if an update fails to apply, CS Connect may have only partially downloaded the update. You may need to delete and reinstall the update.
UltraTax CS and Fixed Assets CS
To delete and reinstall an update, complete the following steps.
- In UltraTax CS or Fixed Assets CS, go toHelp,Repair, thenMisctab.
- SelectClear Updates Directory.
- SelectDone.
- SelectUtilities, thenCS Connect.
- Change Retrieve available updates toYes.
- SelectConnectto download and automatically apply updates.
If these steps don't work, try manually deleting the update and reinstalling.
Accounting CS, FileCabinet CS, Planner CS, Practice CS, and Workpapers CS
To delete and reinstall an update, complete the following steps.
- Close the application.
- Go to the proper location in X:\\WinCSI, where X is the drive where the application is installed.
- Accounting CS: X:\WinCSI\Accounting CS\updates
- FileCabinet CS: X:\WinCSI\CABINET\updates
- Planner CS: X:\WinCSI\UTP\updates
- Practice CS: X:\WinCSI\Practice CS\updates
- Workpapers CS: X:\WinCSI\Workpapers CS\updates
- Delete everything except the data folder, in the updates location.
- Open the application, and go toFile, thenCS Connect.
- MarkRetrieve available updatesand selectConnect now.
- SelectCall Nowto download the available updates.
- When prompted, selectYes.
