Troubleshoot utwYY.exe isn't responding
Adobe Reader and Acrobat can cause the UltraTax CS error utwYY.exe is not responding.
When opening or working in UltraTax CS, you may get a "
UltraTax CS YYYY: utwyy.exe is not responding
" message.You can choose to wait for the program to respond, or close and restart UltraTax CS. If you get the error again, check the following Adobe settings.
- Make sure the latest version of Adobe Reader is installed and set as the default PDF program.
- In Adobe, selectMenu,Preferences,Security (Enhanced), and make sure theEnable Protected Mode at startupcheckbox is marked. If it is, uncheck it and try again.
- Disable and re-enable the Adobe plug-in for your internet browser.
