This article applies to:

Error: Can Not Connect / Error 400

You may get the following error message when signing into Azure:

Can Not Connect

The error message will display with an Error 400 and an address of auth.thomsonreuters.com.

This is most likely due to a de-sync between NetLinkSolution/TR Account and Azure.

Select your name in the top right of NetLinkSolution.

Select Manage your Thomson Reuters Account
.

Go to Security
and change your password.

Sign out of NetLinkSolution and wait 2-3 minutes.

Sign back in again.