Skip to main content

Legal

Tax & Accounting

Trade & Supply

Risk & Fraud

News & Media

Books

Developers

Install and Uninstall Citrix

Citrix error 2320: ClientHostedApps lockdown requirements

Scenario

This is documented as a Citrix issue at http://support.citrix.com/article/CTX132875. As with any registry change, this is done at the user's own risk and we advise they export the selected string prior to deletion.
Error message
Citrix online plug-in Configuration Manager: No value could be found for (ClientHostedApps) that satisfies all lockdown requirements. The lockdown requirements in force may be conflicting.

Cause

This issue can be due to incorrect settings remaining in the registry after Citrix was removed and then reinstalled. If after uninstalling and reinstalling Citrix, the error continues to occur, perform the following steps.

Solution

We provide this information as a courtesy. If you still have questions or need help, you'll need to contact a qualified IT professional. Support is available to help with Thomson Reuters products within our scope of service.
  1. Right-click
    Start
    , select
    Run
    , and enter
    regedit
     to open the Registry Editor.
  2. Go to the following registry keys to determine if
    ClientHostedApps
     exists. If so, delete the key.
    • 32-Bit System:
      HKLM\SOFTWARE\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Control
    • 64-Bit System:
      HKLM\SOFTWARE\Wow6432Node\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Control
    • 32-Bit/64-Bit System:
      HKCU\SOFTWARE\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Control

This article applies to:

  • Product: Virtual Office CS
  • Subject: Citrix
Chat now

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close