Delete File Exchange files or folders from a client portal

NetStaff CS users who have access to File Exchange and NetClient CS administration can delete shared folders from a client's portal. These NetStaff CS users can also delete files that are in personal or shared File Exchange folders.
  1. In the NetStaff CS tab of the navigation pane, select
    File Exchange
    .
    note
    If you don't have this option, you don't have access to File Exchange.
  2. Go to the folder or file you want to delete.
    note
    Depending on the folder structure, you may need to go through more subfolders to access the folder or file.
  3. Mark the checkboxes or files you want to delete.
    note
    • You can't delete shared folders from the top-level File Exchange screen. To delete folders from this screen, a NetFirm CS administrator needs to open the File Exchange permissions screen, select the proper folder type, select
      Delete
      for the folder, then select
      Enter
      .
    • You can delete only shared File Exchange folders from a client's portal. The checkboxes to the left of personal File Exchange folders aren't available.
  4. Select
    Delete Selected
    .
  5. Select
    OK
    to confirm the deletion.

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close