Create a temporary password for a NetClient CS user
note
This is only available to users with Administration permissions.
If a NetClient CS user of your firm needs to change the password of their Thomson Reuters account, Firm Administrators can create a temporary password to directly take them to the password change process in their next sign in attempt.
- Go to theAdmintab.
- UnderNetClient CS, selectUsers.
- Select the specific user.
- UnderSign-in options, selectChange password.
- SelectReset password.
- Copy the password.
Tell the user to sign in with this temporary password and set a new password when prompted.