View client portals through NetFirm CS administration
If your firm's NetFirm CS administrator gives you permission to view client portals as the user, you can view client portals with all of the functionality available to the NetClient CS user.
In the
Admin
tab of the navigation pane, select
Users
in the NetClient CS section.
note
If
Users
isn't available, you don't have access to this area.
In the Users list, enter any part of the user's name or login in the
Find
field, then select the user's name.
note
Clear the
Find
field to display the full list of users.
Select
View Portal
.
note
If
View Portal
isn't available and the Identification section includes a message that this is a private portal, only your primary NetFirm CS administrator has access to
View Portal
. The primary NetFirm CS administrator is the person designated as your firm's NetFirm CS administrator on the purchase agreement.
The client portal opens. NetFirm CS displays a red bar at the top of the screen to indicate that you're viewing the portal as the user.
Select
Done
in the red bar. NetFirm CS returns you to the permissions screen for the NetClient CS user.