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Law firm Zarwin Baum’s embrace of generative AI as the natural next step in the evolution of legal work and their adoption of CoCounsel Legal has helped them achieve remarkable efficiency gains and improved client relationships.
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Brinks, a global leader in secure logistics and security solutions, used CoCounsel to reimagine what was possible with AI tools, turning legal challenges into a competitive advantage.
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CoCounsel Legal
Transform your work with the only AI legal solution uniting research, drafting, and document analysis in a single experience. Designed by legal experts and built on trusted content and advanced AI, CoCounsel Legal accelerates multistep work so you can better serve your clients and grow your business.
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CoCounsel Tax
Transform your tax practice with CoCounsel Tax, an AI-powered assistant that combines trustworthy answers, automation, and firm knowledge into one seamless platform. Enhance efficiency, reduce risk, and improve client confidence with CoCounsel Tax.
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CLEAR Investigate
Intelligently surface critical connections and insights in actionable format through AI-driven research workflows seamlessly integrated with the trusted and transparent CLEAR platform. Accelerate investigations and empower your team to make strategic decisions with confidence.
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2026 SKILLS showcase
Join weekly sessions to experience in-depth demonstrations of the leading legal AI products while connecting with strategic law firm leaders in knowledge management, innovation, and AI.
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Ghosts on the ledger
Payroll fraud is a major compliance risk. Learn how payroll analytics and AI-powered tools can help exorcise phantom employees and employers.
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Future of professionals report 2025
The Thomson Reuters Future of Professionals Report 2025 reveals how AI continues to shape professional work — and what it takes to get ahead. This year’s report shows that increased efficiency, productivity, and cost savings top the list of benefits professionals attribute to AI, making it indispensable for organizations facing rapid change.
Virtual Office CS (VO) and Software as a Service (SaaS) limitations
Virtual Office CS/SaaS has limits on direct local application integration, Microsoft 365 support, plugins, audio, and Adobe Acrobat and credit card swipers.
Microsoft Exchange
Outlook in Virtual Office CS or SaaS is supported with a customer-managed Microsoft 365 account that uses 1 of the supported licenses:
- Microsoft 365 Business Premium
- Microsoft 365 F3
- Microsoft 365 E3
- Microsoft 365 E5
- Microsoft 365 Apps for enterprise
Thomson Reuters doesn't support administration and management of the customer's Microsoft 365 tenant, mail routing, or Exchange Online configuration.
CS Professional Suite applications
- FileCabinet CS is limited toFlat Filedata locations only. SQL isn't available.
- Multiple data locations aren't permitted on SaaS for any application except FileCabinet CS.
Applications
- Adobe Acrobat isn't available, however, you can use Adobe Reader to view PDFs in Outlook and CS Professional Suite applications.
- A web browser is active in Virtual Office CS and SaaS for integration purposes, but isn't meant for general web browsing. Copy any URL to your local web browser instead of selecting a link within Virtual Office CS or SaaS.
- Extra Microsoft Office plugins or add-ins can't be loaded or installed in the Virtual Office CS or SaaS environment.
Environment and integration
- Audio is not available for efficiency, bandwidth, and security reasons. Save the file locally and play it locally.
- Applications on Virtual Office CS or SaaS don't directly integrate with local applications.
- Fax integration and voicemail services aren't available.
- A local scanner can't integrate with Outlook on Virtual Office CS or SaaS.
- Credit Card swipers aren't supported
This article applies to:
- Product: Virtual Office CS