Solutions
Law firms
Tax, audit & accounting firms
Success stories
-
A true competitive advantage
Law firm Zarwin Baum’s embrace of generative AI as the natural next step in the evolution of legal work and their adoption of CoCounsel Legal has helped them achieve remarkable efficiency gains and improved client relationships.
-
Workflow transformation drives impact
Brinks, a global leader in secure logistics and security solutions, used CoCounsel to reimagine what was possible with AI tools, turning legal challenges into a competitive advantage.
-
The forefront of audit tech
A better auditing workflow solution was the answer to multiple challenges faced by The Mercadien Group. Find out how they achieved greater efficiency by embracing Cloud Audit Suite.
Products
Legal
Trade & supply
Tax, audit & accounting
- 1040SCAN
- Audit Intelligence Analyze
- CoCounsel Audit
- CoCounsel Tax
- Ready to Advise
- Ready to Review
- View all
Corporate tax
Recommended products
-
CoCounsel Legal
Transform your work with the only AI legal solution uniting research, drafting, and document analysis in a single experience. Designed by legal experts and built on trusted content and advanced AI, CoCounsel Legal accelerates multistep work so you can better serve your clients and grow your business.
-
CoCounsel Tax
Transform your tax practice with CoCounsel Tax, an AI-powered assistant that combines trustworthy answers, automation, and firm knowledge into one seamless platform. Enhance efficiency, reduce risk, and improve client confidence with CoCounsel Tax.
-
CLEAR
Powerful software designed for law enforcement, compliance, risk, and fraud investigators. Conduct thorough investigations with ease using our intuitive online investigation software. Efficiently, prevent, detect, and solve crime.
Purchase
Buy solutions
Resources
Insights
Events
Product training
Product communities
Developers
Highlights
-
2026 SKILLS showcase
Join weekly sessions to experience in-depth demonstrations of the leading legal AI products while connecting with strategic law firm leaders in knowledge management, innovation, and AI.
-
Ghosts on the ledger
Payroll fraud is a major compliance risk. Learn how payroll analytics and AI-powered tools can help exorcise phantom employees and employers.
-
Future of professionals report 2025
The Thomson Reuters Future of Professionals Report 2025 reveals how AI continues to shape professional work — and what it takes to get ahead. This year’s report shows that increased efficiency, productivity, and cost savings top the list of benefits professionals attribute to AI, making it indispensable for organizations facing rapid change.
Support services
Argentina
- Available from Monday to Friday from 8:00 a.m. to 6:00 p.m., except holidays.
- 0810-266-4444
- WhatsApp queries related to access, functional, administrative, and technical.
- +54 9 11 5354 2030
Asia
- Asia:Monday to Friday, 8:00 am-5:00 pm (PHST)
- India:Monday to Friday, 10:00 am-8:00 pm (IST)
- Japan:Monday to Friday, 9:00 am - 6:00 PM (JST)
- Hong Kong telephone:+852 3462 7131
- Hong Kong, Taiwan, Korea, China, email: smhk.csd@thomsonreuters.com
- Japan telephone:0120-100-482or email: support@westlawjapan.com
- Singapore, Malaysia, Indonesia, Thailand, Philippines, Cambodia, Vietnam, Brunei, Myanmar, Laos, email: westlawcustomerservice@thomsonreuters.com
- India telephone:+91-8368068200or email: hyd.westlawindiaop@thomsonreuters.com
- Visit: Training and Support portal
Australia and New Zealand
- Australia: Monday to Friday, 8:00 am-6:00 pm (AEST)
- New Zealand: Monday to Friday, 8:00 am-6:00 pm (NZST)
- Telephone AU:1300 304 195or email: Care.ANZ@thomsonreuters.com
- Telephone NZ:0800 10 60 60or email: Care.ANZ@thomsonreuters.com
- Telephone AU:1800 020 548or email: Techcare.ANZ@thomsonreuters.com
- Telephone NZ:0800 10 60 25or email: Techcare.ANZ@thomsonreuters.com
- Visit: Training and Support portal
Brazil
- Support is available from Monday through Friday, 9 am to 6 pm.
- 0800 702-2433or email atendimento.legal@thomsonreuters.com.
Chile
- Customer Service Department:training courses, Solution Center, technical issues, password creation, platform certification.
- 56 2 2483 8600or informaciones_chile@thomsonreuters.com
- CDS (Solution Center):customer portal containing product information, latest news and updated training material.
- Editorial team:platform and content layout questions or suggestions westlaw_chile@thomsonreuters.com
- Onboarding Department:training of new and portfolio customers: onboarding_chile@thomsonreuters.com
- WhatsApp:general platform inquiries. Available Monday through Friday from 9:00 a.m. to 6:30 p.m. CST, except holidays. Attended by the SAC team (Customer Service).
- App TR (IOS and App Store):access all information and customer exclusive content.
Ireland
- +44 345 600 9355(calls at a local rate)
Middle East and North Africa
- Middle East and North Africa: Monday to Friday 9:00 am-5:00 pm (GST)
- Sub-Saharan Africa: Monday to Friday 8:00 am-4:30 pm (SAST)
- Middle East and North Africa email: CRM-MENA@thomsonreuters.com
- Sub-Saharan Africa email: CRM-SSA@thomsonreuters.com
- Select Ask a Trainer to submit an inquiry or email: SSA.MENATrainers@thomsonreuters.com
- Visit: Training and Support Portal
- Email: legalmena@thomsonreuters.com
Uruguay
- 000 413 598 5554(free line) or laley.uruguay@tr.com
United States
- Customer Technical Support:to answer general and/or technical Questions.
- 1-800-937-8529or techsupport@thomsonreuters.com
- Reference Attorneysassistance with research questions or working with our products. 1-800-733-2889
- Telephone Trainingfor customers utilizing assistive technologies and other adaptive devices.
- 1-800-328-0109or west.iamadmin@thomsonreuters.com
- Live Chatfor the hearing impaired and other users. Available Monday-Friday from 7:00 a.m. to 10:00 p.m. CST, excluding holidays.
- Assistive Technology Help Lineto assist users with specific questions related to assistive technologies and adaptive software.
- 1-800-418-9378
- General product information.1-888-728-7677