Database statistics are used to ensure that your database is providing data to Accounting CS as efficiently as possible. Typically these statistics are automatically updated as needed. Manually updating the statistics can be useful if response times are slower than usual or if a significant number of changes have been made to the data at once.
Select
Help
, then
Update Statistics
.
note
This command is not available if you are working in the Virtual Office CS (VO) or Software as a Service (SaaS) environments where the database is maintained by the administrators at Thomson Reuters.
If the process fails, contact your database administrator to verify the following configurations:
The
Server authentication mode
is set to
SQL Server and Windows Authentication mode
for your SQL Server instance.
The database owner login
CreativeSolutionsPracticeCsDatabaseOwner
exists.
The database owner login
CreativeSolutionsPracticeCsDatabaseOwner
has the proper permissions.
note
Grant
permission is needed for
Connect SQL
and
View server state
. If one or both aren't granted, run the following script.
USE MASTER;
GRANT CONNECT SQL, VIEW SERVER STATE TO CreativeSolutionsPracticeCsDatabaseOwner;
There is sufficient RAM available on both the workstation and the server.
After verifying these items, select
Help
, then
Update Statistics
to manually update the statistics in the database.