December 18, 2013

Serengeti Law Positioned the Furthest for Ability to Execute in New Gartner Report

Evaluation also based on Completeness of Vision

EAGAN, Minn. – Serengeti Law, a Thomson Reuters business and provider of Serengeti TrackerTM – the legal profession’s most widely used and highest rated e-billing and matter management platform – was positioned the furthest for “Ability to Execute” among eight software vendors in a recent report from Gartner, “Magic Quadrant for Enterprise Legal Management.”

Enterprise Legal Management (ELM) is a category of software that helps corporate legal departments streamline legal processes, analyze legal risk and reduce their overall legal spend.

According to Jim Herrmann, senior manager of implementations at Thomson Reuters, industry knowledge and service excellence are Serengeti’s strengths. “Based on our opinion, the most important metric in the Gartner survey is execution,” he said. “Our customers love Serengeti because our products are great, our approach is consultative and we simplify their work. And they know they won’t be nickeled and dimed for basic reports or when adding a new firm.”

“The inaugural Gartner report on Enterprise Legal Management recognizes the growing importance of ELM in helping corporate legal departments manage their operations more efficiently while more effectively managing risk,” said Eric Laughlin, general manager of the Thomson Reuters Corporate segment. “This has underscored our investment in innovative workflow solutions developed and designed to exceed customer expectations.”

According to Laughlin, Serengeti Law also has made substantial recent investments in its technology infrastructure which will further enhance its ability to meet customers’ needs. “We’re establishing new international data centers that will be operational next year to enhance existing service to our global clients,” he said.

Serengeti Tracker is web-based software used to manage matters, invoices, budgets, status reports and documents from outside counsel firms, which include 100 percent of both the AmLaw 200 and Global 100. Serengeti Tracker holds the world’s largest collection of e-billing, matter management and live rate-analytics information, with detailed data on attorney performance that includes costs, staffing, duration, predictive accuracy and evaluations by clients.  

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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