Administrators: Select users to flag for upgrade

Mark user profiles for upgrade on the Thomson Reuters Account Upgrade page, or export a list of users and create a batch of users to flag. We recommend that you start with flagging a few users to test the process before attempting a batch migration.
As an administrator, the first step is identifying bot or services accounts.
On the User Details page, you’ll see a new checkbox to mark users as
Bot Users
.
  • Marking them ensures they are excluded from the initial migration.
  • Regular users will move first, while bot accounts will follow a separate migration plan to minimize disruption to your automated workflows.
When you flag an active user, all active and inactive users sharing the same email address are upgraded. If you need to upgrade an inactive user, you'll have to reactivate it before upgrading.
  1. In Administration, go to
    Setup
    and select
    Thomson Reuters Account Upgrade
    .
  2. Mark the checkbox for the user users you'd like to flag for upgrade.
  3. Go to
    Flag Users for Upgrade
    and select an upgrade option.
    note
    The option you choose changes the experience for your users.
    • Self-Upgrade
      - This option lets people dismiss the upgrade prompt 3 times before they're required to upgrade.
    • Mandate Upgrade
      - The next time this person signs in, they'll need to upgrade to the Thomson Reuters Account.
  4. After you select an option, the application flags the marked users.
    Flag Impact: Once flagged, users will see the upgrade prompt on their next login.
    note
    Turning on
    Create users in Thomson Reuters Account
    makes it so new users have to use the Thomson Reuters Account to sign in. It also disables the Login Method on the User Details page.

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