Before installing the new version of e-Form RS, uninstall the old version and turn off pop-up blockers. Download and manually install using the pass-through or standalone method.
note
Before you begin
Refer to the following updates and changes:
If you have an older version of e-Form RS installed, you'll need to uninstall it before you can move forward with the new installer.
Select
Settings
Apps
for Windows 10 or Windows 11, or select
Control Panel
Programs
Programs and Features
.
Go to
e-Form RS
in the list, then select
Uninstall
.
Follow the prompts on the screen.
You'll have to run the installer .exe manually. It no longer runs automatically after you select
Install
.
e-Form RS doesn't open automatically after the installation is done. You'll need to open it.
Once the new version is installed and opened for the 1st time, future updates will restore the expected auto-open behavior.
You can now install e-Form RS using 1 of 2 methods:
Pass-through installation
Standalone installation
Pass-through installation
As a pass-through user, you'll access e-Form RS through a browser-based pass-through URL provided by your administrator. The key change is that after installation completes, you'll need to return to the pass-through URL and select
Continue
to open the application. After you select
Continue
, you'll be taken to the
Home
tab. There are no separate sign-in steps.
Uninstall the old version of e-Form RS, if needed.
Make sure the pop-up blockers are turned off.
Open your browser, and go to the pass-through URL provided by your administrator.
Sign in with your credentials.
On the pass-through page, select
Install–setup.exe downloads
and save it to your local machine.
Go to where you saved the file, then run it.
Follow the on-screen prompts to finish the installation.
note
e-Form RS won't open the application automatically after the installation.
After the installation is complete, return to the pass-through URL in your browser.
Select
Continue
to open the application.
note
This step didn't exist previously. Selecting
Continue
opens e-Form RS directly to the
Home
tab.
Standalone installation
As a standalone user, you'll download e-Form RS directly from the Thomson Reuters download page and install it on your computer.
The key change is that after installation, the sign-in screen no longer opens automatically. You'll need to open e-Form RS from your desktop or
Start
menu.
Uninstall the old version of e-Form RS, if needed.
Make sure the pop-up blockers are turned off.
Go to the Thomson Reuters download page and download the e-Form RS installer .exe to your local machine.
Go to where you downloaded the file, then run it.
Follow the on-screen prompts to finish the installation.
note
e-Form RS won't open the application automatically after the installation.
After the installation is complete, open e-Form RS from your desktop or select
Start
Programs
e-Form RS
.
note
This step didn't exist previously. The sign-in page only shows after you open the application.
Sign in with your account number, username, and password.