System requirements

Browser requirements

Software requirements

  • The following operating systems are supported in both 32 and 64-bit:
    • Windows 11
    • Windows 10
    • Windows 8.1
    • Windows Server 2019
    • Windows Server 2016
    • Windows Server 2022
    note
    GoFileRoom is also supported in terminal server, remote desktop, and Citrix server (published applications or desktop) environments.
  • A high-speed internet connection. We recommend a dedicated, high-speed business class connection.
  • The following versions of Microsoft Office are supported in both 32 and 64-bit:
    • 2021
    • 2019
    • 2016
    • Office 365 only when the Office desktop applications are fully installed on the local computer.
  • Adobe Acrobat 2020 (Standard or Professional).
    note
    If you have Adobe Acrobat and Adobe Reader installed, you'll need to make sure Acrobat is the default program for viewing PDFs.

Hardware requirements

  • Intel or AMD 2Ghz 64-bit processor
  • 4 GB RAM (minimum) or 8 GB RAM (recommended)
  • At least one 15 inch monitor with 1024x768 resolution or higher
  • A Microsoft Windows-supported printer capable of data compression and a minimum 2 MB of memory; although we recommend 16 MB of memory.
  • A TWAIN or WIA compliant scanner

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