Locate and refresh your ScanFlow license for a new computer

Find and refresh your ScanFlow license when you want to use ScanFlow on a new computer or update your version of ScanFlow.
  1. Open Windows
    File Explorer
    and go to either of the following locations, depending on your version of Windows:
    • 32-bit —
      C:\Program Files\GoFileRoom\GFRScanFlow\
    • 64-bit —
      C:\Program Files (x86)\GoFileRoom\GFRScanFlow\
  2. Right-click
    license.exe
    and select
    Run as administrator
    from the context menu.
    note
    • This opens the
      ScanFlow License Information
      window.
    • Alternatively, you can enter
      ScanFlow License
      in the Windows
      Search
      box, then right-click the license and select
      Run as administrator
      from the context menu.
    A window with 2 fields: Please enter your ScanFlow License, and a Shared ScanFlow workstation checkbox.
  3. If the
    Please enter your ScanFlow License
    box is empty, you'll need to contact GoFileRoom Support and ask them to refresh your license.
    note
    More recent versions of ScanFlow will retain your license in this box so that you don't need to contact Support.

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