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Request Management
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Search ONESOURCE Global Trade Support Help and Support.

This article applies to:

  • Product: ONESOURCE Global Trade
  • Sub-Product: Cross-platform tools

Existing Requests

The
Existing Requests
 grid contains a table showing all open requests within the partner.
Resquest type
Meaning
Request Name
The saved name for the selected request.
Recipient
The e-mail address of the user receiving the request.
Date Created
The date the request was initially created within ONESOURCE Request Management.
Due Date
The due date by which the request must be resolved.
Priority
The priority of the request. Priority can be set to Low, Normal, High, or Critical.
Status
The status of the request. Statuses include New, Requested, Submitted, Re-Requested, Re-Submitted, and Finalized.
Request Page
Clicking the link within this column will open the Edit screen for the selected request.
Review Results
  • If a link appears in this column, clicking the link will open the request’s progress or (if completed) response.
  • View Request Progress
    :
    Clicking this link will open the still-active request’s progress.
  • Review Request Response
    :
    Review Request Response.

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